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SCO

Scoring

A full audit log of every change on every case, with per-action scoring points.

  • Old → new value per field
  • Filter by user, type, action
  • Points per event & totals
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Scoring — scoring screen in Quark
Scoring — scoring stats screen in Quark
Scoring — scoring rules screen in Quark
Part of Quark

Scoring shares the same case as every other module.

Quark is one platform, not a bundle of tools. Scoring runs on the same case record, the same contacts and the same login as every other part of the platform — on your own servers.

DESKOne workspace MAILMail CASECases INTCase intake PRKParking FINFinance INVInvoice MRMReport PHNPhone SMSSMS CHTChat CNSTelemedicine FLSFiles CRDCase card SETSettings USYUser sync PRPProvider Portal REFRef scan DUPDeduplication FZMMatch lab OPSDaily Operations

See Quark on your own cases.

Book a walkthrough and we'll show the platform running against a real assistance workflow.

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