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REF

Ref scan

Scan every mailbox by reference number and attach matching emails to the right case in bulk.

  • Reference & name matching
  • Grouped by person, per mailbox
  • Attach picked or all cards
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Ref scan — refscan screen in Quark
Part of Quark

Ref scan shares the same case as every other module.

Quark is one platform, not a bundle of tools. Ref scan runs on the same case record, the same contacts and the same login as every other part of the platform — on your own servers.

DESKOne workspace MAILMail CASECases INTCase intake PRKParking FINFinance INVInvoice MRMReport PHNPhone SMSSMS CHTChat CNSTelemedicine FLSFiles CRDCase card SETSettings USYUser sync PRPProvider Portal DUPDeduplication FZMMatch lab OPSDaily Operations SCOScoring

See Quark on your own cases.

Book a walkthrough and we'll show the platform running against a real assistance workflow.

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